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Privacy Policy

Privacy Policy – Soni Jewellers

Effective Date: [Add Date]

At Soni Jewellers, we are committed to protecting your personal information and ensuring your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website sonijewellerssaraiya.com. By using our website, you agree to the practices described below.


1. Information We Collect

When you use our website or create an account, we may collect the following information:

1.1 Personal Information

  • Full name

  • Email address

  • Mobile number

  • Address (optional)

  • Account login details

1.2 Purchase & Billing Information

Since customers cannot make online purchases, we do not collect:

  • Online payment details

  • Card information

  • UPI IDs

Instead, we only store:

  • Previous purchase details

  • Outstanding dues (if applicable)

  • Transaction history entered manually by our staff

1.3 Automatically Collected Information

For website improvement, we may collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Cookies (for login convenience)


2. How We Use Your Information

We use your information for:

  • Creating and managing your account

  • Showing your purchase history and dues

  • Internal record-keeping

  • Sending important notifications about your jewellery purchases (optional)

  • Improving website performance and user experience

  • Security and fraud prevention

We do not use your information for unsolicited promotions.


3. User Accounts

Customers can create an account only for viewing:

  • Their past orders

  • Their outstanding dues

  • Their saved profile details

Customers cannot place orders online, and no payment information is collected.

We recommend keeping your login details private and secure.


4. Sharing of Information

We do not sell, rent, or trade your personal data.

We may share your information only with:

  • Our trusted staff (for updating order details or dues)

  • IT service providers who maintain our website

  • Government authorities if required by law

All third parties follow strict confidentiality obligations.


5. Data Storage & Security

We use industry-standard security measures to protect your data from:

  • Unauthorized access

  • Loss or theft

  • Alteration or misuse

However, no method of online data transmission is 100% secure. You use the website at your own risk, but we take every reasonable precaution to safeguard your information.


6. Cookies Policy

Our website uses cookies to:

  • Keep you logged in

  • Improve website functionality

  • Enhance user experience

You may disable cookies through your browser, but some features may not work properly.


7. Your Rights

You have the right to:

  • Access your information

  • Request correction of inaccurate details

  • Request deletion of your account

  • Withdraw consent for certain data usage

To make requests, contact us at help@sonijewellerssaraiya.com.


8. Children’s Privacy

Our website is not intended for children under 13 years. We do not knowingly collect their data.


9. Changes to This Privacy Policy

We may update this policy from time to time. Updated versions will always be posted on sonijewellerssaraiya.com with a revised date.


10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

📧 help@sonijewellerssaraiya.com

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